Microsoft Office 365 Community

still waiting for answers for this......

I am also experiencing the same issue with Exchange HCW and like others have received the email from Microsoft after creating a support case, stating there is a link to the file transfer utility DTM coming in the next email but no email has come. This is the third day waiting

We are getting "Account Error, There are problems with your account. To fix them, please sign in again" messages when opening Office programs. The programs work fine, except for Lync, which continually prompts or credential. When we click the Fix Me button, it prompts us to Sign In, but then gives a message "We are unable to connect right now. Please check your network and try again later."

If we run the Office program As Administrator, there are no error messages. I've been trying to research this for months and know that nothing is wrong with our network, and I've already made the reg key permissions settings for activating Office, but this issue is different. It does seem to be related to security permissions on some files/folders/reg keys, since the Run As Admin works, but I can't find any information about what to change to allow this to work. Any help would be greatly appreciated.

Hi Chris,

I understand that you want to change the language for your Word and PPT template. Because our forum only provides support for Office365 cloud service with limited resources for Office client issue. To get more professional help, I suggest you post the question to our Office community. The engineers there will help you with the issue. We appreciate your understanding and support.

Thanks,
Kevin

Greetings All,

User opens his onedrive in windows explorer. When tries to copy the folder from the windows explorer he is getting error. Screenshot is given below.

Should clear browser cache work?

Please give me the solution to overcome this problem.

Kind Regards,

Supriyo Manna

Hi Todd,

There are two PowerShell commands which you can use:

First, Connect to Exchange Online using remote PowerShell: http://technet.microsoft.com/en-us/library/jj984289%28v=exchg.150%29.aspx

Second, run this command: Get-StaleMailboxDetailReport

This command will give you a list of the inactive mailboxes for the last 5 days.

Third, you can also run this command: Get-mailbox -resultsize unlimited| Get-MailboxStatistics | select displayname, lastlogontime

This command will give you the last logon time of each mailboxes. Note: the LastLogonTime is for owner or non-owner access. i.e. delegate opens the mailbox will trigger that value.

Thanks,
Colin

"About the data on SharePoint Online, data protection services are provided to prevent the loss of SharePoint Online data. Backups are performed every 12 hours and retained for 14 days. "

I don't think this was ever true. I've seen other Msft responses that state if you clear the recycle bin, there's no other recourse. It would be nice to get an accurate and more detailed response that explains how a recovery is performed IF the above is true.

Please post the solution publicly for the many people affected by this problem. Why is it handled privately anyway?

Hello

Lync 2013 is part of Office 2013 client

to upgrade your basic client, you need to install Office 2013

as part of Office 365 you may be able to get Office 2013 (prior to proper plan selection and license assignment)

Hello

apart of manually connecting to the office 365 admin portal (https://portal.office.com/) and going to the user management section to click on EACH user and check the assigned license, you can use PowerShell

blog.kloud.com.au/.../office-365-licensing-with-powershell

Hello

sorry, no

this feature is not available on Office 365 - maybe at a later stage

Any response?

I use Outlook 2013 and it has suddenly stopped responding. The message I get is that it is not connecting to the exchange server. I have tried to use a restore recovery point to get it to work however this is not working. What can I do?

Hello

can you be more specific?

what is the issue? any error message?

Hello

this looks like you did not publish (make it available to everyone) your modified pages

connect to your public site and Sign In (default link is located on top right)

then open the Gear and go to the site content

then reach the Pages library

select one page and take a look at the Ribbon\File section

If the Publish button is available, this means the page is not published and so accessible only to you

Just hit the button and your update pages should go live

Hi, I am getting an error on the first step of setting up an Exchange 2013 Hybrid setup. Error is as follows.

&amp;lt;meta http-equiv="refresh" content="0;URL=/ecp/error.aspx?cause=noscripts" /&amp;gt;

Set up Exchange Hybrid

Help

Exchange Office 365 coexistence with local forest "Enterprise" is currently not configured. Would you like to set up Exchange hybrid? Core services such as mail routing, free/busy and calendar sharing will be configured automatically.A hybrid configuration from a previous version of Exchange has been detected. Do you want to go ahead and upgrade?

Exchange Office 365 coexistence with local forest "Enterprise" is currently configured. Would you like to modify the hybrid configuration?

More than one hybrid domain was found. Select the domains to be used with your hybrid deployment. Learn moreMore than one hybrid domain was found. Select the domains to be used with your hybrid deployment. Learn moreMore than one hybrid domain was found. The domains that were previously selected are listed below. You can add or remove domains to be used with hybrid mode. Learn moreMore than one hybrid domain was found. The domains that were previously selected are listed below. You can add or remove domains to be used with hybrid mode. Learn more

▲

DOMAIN

Please wait...

openjive.com

Select a domain you want to configure for hybrid deployment features, such as free/busy calendar sharing and mailbox moves.

Exchange Office 365 coexistence with local forest "Enterprise" hybrid configuration in progress.Before proceeding to the next step, copy the following tokens and create a TXT record for each token on your public DNS to confirm domain ownership.

▲

DOMAIN

TOKEN

Please wait...

openjive.com

zD6DBQQZ9XLxnSAqBbYBwp1tmj+O57sV46jYIlNy570DiXKRSlb6gjAL6Kxm114C7dDg5+cJce1BTZdBhAbpnA==

Click to copy to the Clipboard...

How do you want to configure your on-premises organization for secure bi-directional mail transport with your Exchange Online organization? Learn moreHow do you want to configure your on-premises organization for secure bi-directional mail transport with your Exchange Online organization? Learn more

Configure my Client Access and Mailbox servers for secure mail transport (typical)

Configure my Edge Transport servers for secure mail transport

More options...

Centralized mail transport is an advanced feature that most organizations will not require. Enabling this feature configures your Exchange Online organization to route email to or from external recipients through your on-premises Exchange organization. Please see the Exchange setup guide for more details. Learn moreCentralized mail transport is an advanced feature that most organizations will not require. Enabling this feature configures your Exchange Online organization to route email to or from external recipients through your on-premises Exchange organization. Please see the Exchange setup guide for more details. Learn moreEnable centralized mail transport

Choose one or more on-premises Client Access servers to host Receive connectors for secure bi-directional mail transport with Exchange Online. Learn moreChoose one or more on-premises Client Access servers to host Receive connectors for secure bi-directional mail transport with Exchange Online. Learn moreReceiving Client Access servers:

×MOUNTAINLION selected for Receiving Client Access servers:

Receiving Client Access servers: Select one or more servers in your on-premises organization that have the Client Access server role installed.

browse...

Select one or more servers in your on-premises organization that have the Client Access server role installed.

Choose one or more on-premises Mailbox servers to host Send connectors for secure bi-directional mail transport with Exchange Online. Learn moreChoose one or more on-premises Mailbox servers to host Send connectors for secure bi-directional mail transport with Exchange Online. Learn moreSending Mailbox servers:

×MOUNTAINLION selected for Sending Mailbox servers:

Sending Mailbox servers: Select one or more servers in your on-premises organization that have the Mailbox server role installed.

browse...

Select one or more servers in your on-premises organization that have the Mailbox server role installed.

Choose one or more Edge Transport servers to configure for secure bi-directional hybrid mail transport with Exchange Online. Learn moreChoose one or more Edge Transport servers to configure for secure bi-directional hybrid mail transport with Exchange Online. Learn moreEdge Transport servers:

Edge Transport servers: Select one or more servers in your on-premises organization that have the Edge Transport server role installed.

browse...

Select one or more servers in your on-premises organization that have the Edge Transport server role installed.

You must choose a valid certificate to use with secure bi-directional hybrid mail transport. Begin by selecting a reference server containing a list of eligible certificates and then select the desired certificate. Learn moreYou must choose a valid certificate to use with secure bi-directional hybrid mail transport. Begin by selecting a reference server containing a list of eligible certificates and then select the desired certificate. Learn more
Select a reference server:

Select a reference server:

browse...

Choose a certificate to use with securing hybrid mail transport. Learn moreChoose a certificate to use with securing hybrid mail transport. Learn more

Select a certificate:The following certificates may be used for securing hybrid mail transport: Exchange owa.openjive.com

This step contains information about the current certificate you're using for hybrid secure mail flow and also allows you to choose another certificate. Learn moreThis step contains information about the current certificate you're using for hybrid secure mail flow and also allows you to choose another certificate. Learn more

Certificate subject:

Certificate isssuer:

Replace your existing certificate with another certificate:

Enter a fully qualified domain name (FQDN) for your on-premises organization. This will configure the outbound mail connector to route mail from the Exchange Online Protection (EOP) service to your on-premises organization. Learn moreEnter a fully qualified domain name (FQDN) for your on-premises organization. This will configure the outbound mail connector to route mail from the Exchange Online Protection (EOP) service to your on-premises organization. Learn more

For example: mail.contoso.com
Enter the FQDN of a Client Access server in your on-premises organization. The Exchange Online Protection service in your Office 365 tenant will connect to this endpoint for secure mail transport.

For example: mail.contoso.com
Enter the FQDN of an Edge Transport server in your on-premises organization. The Exchange Online Protection service in your Office 365 tenant will connect to this endpoint for secure mail transport.

Exchange hybrid setup needs both on-premises and Office 365 account credentials before it can continue. Both accounts must be members of the Organization Management role group. Learn moreExchange hybrid setup needs both on-premises and Office 365 account credentials before it can continue. Both accounts must be members of the Organization Management role group. Learn moreEnter your on-premises account credentials.

*Domain\user name:
Enter an on-premises account name. The account must be a member of the Organization Management role group in the on-premises organization.

*Password:
Enter the password for the on-premises account selected.

*Office 365 user ID:
Enter an Office 365 account name. The account must be a member of the Organization Management role group in the Office 365 organization.

*Password:
Enter the password for the Office 365 account selected.

Your Exchange hybrid configuration settings are now complete. Click Update to configure and enable the hybrid features in your Enterprise and Office 365 organizations.Your Exchange hybrid configuration settings are now complete. Click Update to configure and enable the hybrid features in your Enterprise and Office 365 organizations.This process may take several minutes to complete. Please don't close the window unless you want to cancel the process.

Exchange hybrid setup has successfully collected information about your Active Directory forests and will now update your on-premises and Office 365 organization configuration.

Done!Hybrid services are now configured between Exchange Online in your Office 365 tenant and local forest 'Enterprise'.

Click to copy to the Clipboard...

The wizard did not complete successfully. Please see the list below for error details.

Updating hybrid configuration failed with error ‎'Microsoft.Exchange.Management.Hybrid.CouldNotCreateTenantSessionException: Could not create Tenant Session: Could not open Remote Powershell Runspace: Connecting to remote server ps.outlook.com failed with the following error message : Access is denied. For more information, see the about_Remote_Troubleshooting Help topic.. ---> Microsoft.Exchange.Management.Hybrid.CouldNotOpenRunspaceException: Could not open Remote Powershell Runspace: Connecting to remote server ps.outlook.com failed with the following error message : Access is denied. For more information, see the about_Remote_Troubleshooting Help topic.. ---> System.Management.Automation.Remoting.PSRemotingTransportException: Connecting to remote server ps.outlook.com failed with the following error message : Access is denied. For more information, see the about_Remote_Troubleshooting Help topic. at System.Management.Automation.Runspaces.Internal.RunspacePoolInternal.EndOpen‎(IAsyncResult asyncResult)‎ at System.Management.Automation.RemoteRunspace.Open‎()‎ at Microsoft.Exchange.Management.Hybrid.RemotePowershellSession.Connect‎(PSCredential credentials, CultureInfo sessionUiCulture)‎ --- End of inner exception stack trace --- at Microsoft.Exchange.Management.Hybrid.RemotePowershellSession.Connect‎(PSCredential credentials, CultureInfo sessionUiCulture)‎ at Microsoft.Exchange.Management.SystemConfigurationTasks.UpdateHybridConfiguration.<>c__DisplayClass7.<InternalProcessRecord>b__3‎()‎ at Microsoft.Exchange.Management.Hybrid.StandardWorkflow..ctor‎(ILogger logger, IUserInterface ui, HybridConfiguration hybridConfigurationObject, Func`1 createOnPremisesSession, Func`1 createTenantSession)‎ --- End of inner exception stack trace --- at Microsoft.Exchange.Management.Hybrid.StandardWorkflow..ctor‎(ILogger logger, IUserInterface ui, HybridConfiguration hybridConfigurationObject, Func`1 createOnPremisesSession, Func`1 createTenantSession)‎ at Microsoft.Exchange.Management.SystemConfigurationTasks.UpdateHybridConfigurationLogic.ProcessRecord‎(ILogger logger, IUserInterface ui, HybridConfiguration hybridConfigurationObject, Func`1 createOnPremisesSessionFunc, Func`1 createTenantSessionFunc, Action`3 writeErrorFunc, Boolean forceUpgrade)‎‎'. Additional troubleshooting information is available in the Update-HybridConfiguration log file on server MOUNTAINLION located at C:\Program Files\Microsoft\Exchange Server\V15\Logging\Update-HybridConfiguration\HybridConfiguration_8_26_2014_23_31_20_635446926802618999.log.

There aren't any accepted domains that exist in both your on-premises and Office 365 organizations. Please prepare the domains and then run the wizard again. Learn moreThere aren't any accepted domains that exist in both your on-premises and Office 365 organizations. Please prepare the domains and then run the wizard again. Learn more

No hybrid domain has been detected within the Exchange Online organization. Make sure that directory synchronization has been activated in the Office 365 portal. Learn moreNo hybrid domain has been detected within the Exchange Online organization. Make sure that directory synchronization has been activated in the Office 365 portal. Learn more

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Please wait...

Can we get some sort of response on how to activate Yammer without an O365 email address? Surely someone thought this through???

When I try to activate my office 36, I am told that the email address I used is not associated with this product. It is the email address I used to purchase the subscription and which I receive all communications from Microsoft. Please help!

When I try to activate my subscription I am told that my email address is not associated with this subscription. It is definitely the correct email address. Please help!

I had to orphan the users first by disabling directory synchronization...then I could delete the users. then use the adavanced features of the sync tool to add the correct OU.

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